Name

Email

Daytime Phone

Comments

Hours

9:00am–5:00pm EST (by phone) Mon - Fri

Email Response Hours

9:00am–11:00pm EST, 7 days a week

Locations

New York, NY USA

Ottawa, ON CANADA

Headquarters

2515 Bank St.
Unit 40173
Ottawa, ON
K1V 0W8
Canada

Telephone

(877)395-7979

Fax

(613) 736-1118

Email

info@evesca.com

sales@evesca.com

support@evesca.com

Frequently Asked Questions

What forms of payment do you accept?

Payments can be made on our website using PayPal or over the phone and by email. We accept Visa, MasterCard, or American Express.

Do I need to sign a contract?

No. Billing is month to month with no long term commitments. However we do offer a variety of contract plans as well which can lock in preferred rates if interested.

Are your monthly fees automatically charged or do I have to process the payment each month?

We will charge your payment method of choice a recurring fee amount every month on the anniversary date of the original sign up. No additional action by you is required.

What is your cancellation policy?

All of our non-contract monthly recurring services have a 30 day advance notice cancellation policy.

Do you offer any sort of guarantee to your services?

We guarantee that all promised work will be completed; however the extent and reach of marketing efforts are not always easy to measure. Our services normally do prove results within certain parameters. Our SEO services guarantee 1st page results for at least one keyword in local markets after a few months. However this may this may be a little more difficult to attain depending on the competition and especially in National and International campaigns.

Can I change my plan in the future once I choose a package?

Absolutely. We can be as flexible as possible with the services we offer in order to fit your needs.

Once you begin SEO on my site, how long until I will see improvement in search engine placement?

The amount of time you will have to wait will depend on which techniques and package is employed in your efforts to optimize your website.

If your site has already been on the Web for some time, and is already listed in all of the major directories, then you will probably begin to see improvements in your search engine rankings within 4-6 weeks.

If your site is not listed in the major directories, then adding it to the directories will have a significant positive impact. However a brand new site or a website significantly upgraded may take anywhere from 1-3 months to start seeing any results. In the end, a bottom-to-top SEO campaign of your website will result in an improvement in your search engine rankings rather quickly. You should continue to see improvements for 6-9 months, as the changes to your site are indexed throughout the databases that drive the major search engines.

For your social media management packages do you work with customary people or just businesses?

We work with everyone from normal day people to businesses and business owners how want to build brand awareness to celebrities looking to build their public image.

Can I get in trouble for spam using your email marketing services?

No. All the contacts in your list must be optin verified meaning that everyone on the list opted to receive further info from you. We have a NO SPAM policy. As well the emails that we create for you, we ensure that they are CAN-SPAM compliant in regards to content and opt-out links as well as other techniques that we implement.

I want a website designed. How do I know what I need done?

One of the first steps in the development process is assessing the needs of the client. If frequent updates are required, a CMS framework can be put in place enabling the client to perform updates themselves as needed. If portablility is a desired feature, the website can be designed with the widest scope of visibility including smartphones, modern computers and legacy browsers such as Internet Explorer 6. Specific pieces can be designed to enhance the look and feel of the website. These include Flash elements such as animations, streaming video or advertisements. Perhaps user forums and contact forms for site support or subscribable RSS feeds to encourage repeat visits. There are many possibilities at our disposal to help bring your vision to the public and we will make sure you are satisfied with the end product.

If I'm having a website designed, how often will I receive updates and in what form?

Every website is unique so design time may vary. We are committed to involving our clients in every step of the process. In the very least, clients will receive project updates once per week. Typically, prototyping the site is relatively quick due to the fact that it mainly deals with the cosmetic look of the site and not the functionality. Once prototyping has been completed and approved, the actual site design and development starts. All website files are contained on our development servers and updates will be sent in the form of an email to the client. A link will be supplied which allows the client to view the progress of their project.